If your Frigidaire dryer is displaying an e64 error code, it means the dryer is sensing there is a problem with the heating element. It could be that a coil has broken, the element has a short circuit, or a wire is defective. If you troubleshoot the heating element but still get the e64 error code, the thermal fuse or cycling thermostat could be responsible. If you replace these parts but the e64 error code remains, there will likely be a fault with the control board, which means it needs to be replaced. However, before troubleshooting these parts, make sure there is not a lint buildup that is confusing the dryer and causing the error code.
While we will do our best to explain how to test and replace a faulty heating element, it can be a complex repair that requires advanced technical knowledge. Therefore, this kind of repair is likely best left to a trained technician. However, if you would still like to try to fix it yourself, or at least diagnose the issue, go ahead and follow the steps below.
This guide applies to most Frigidaire dryers, including the following models:
41749012890
41749022890
41759012890
41759022890
DE6500ADD1
DECSFL3
DEILL2
DEISFL2
DESFL2
DG8800PW0
DG8800PW1
F31C336CS0
F31C336CS1
F31C336CT0
FDE336RES1
FDE336RES2
FSE748GFS0
FSE748GFS1
GLER331AS2
GLER341AS2
GLER642AS3
The location of the heating element and the other components you may need to check will vary from model to model. If you are lucky, you will be able to access the parts by removing the screws at the back of the dryer to remove the back panel, or the dryer will have a lower-front access panel. However, other dryers may require removing the control panel and/or the entire front panel and possibly the dryer drum.
To gain access to the back of the dryer, you will need to detach the dryer vent. The vent can usually be detached by removing its screws or using a screwdriver to detach the vent clamps.
When accessing the heating element, make sure the power to the dryer is disconnected. You may need to disconnect the door switch wire connecter when removing panels; just make sure to reconnect it when you are done.
If you need to remove the dryer drum, reach underneath the drum and push the idler pulley to release the tension on the belt. Once the tension is released, you can use the belt to help lift the drum out of the dryer.
The heating element is responsible for heating the air inside the dryer drum. Around 90% of the time, a Frigidaire dryer e64 error code is caused by a damaged heating element or a heating assembly short circuit. The heating element is usually found inside the heating assembly, which is usually directly behind the dryer drum or at the base of the dryer. The heating element is essential for the dryer to be able to do its job properly, so how can you repair it?
Follow the instructions below to test and replace the dryer’s heating element and assembly.
Replacing the heating element will usually fix the Frigidaire dryer e64 error code. If replacing the heating element does not fix the issue, call a trained technician or check the thermal fuse and cycling thermostat.
A thermal fuse is a safety feature designed to blow if the dryer becomes too hot. If the fuse blows, it cannot be repaired and will need to be replaced. While the drum in some dryers may continue to rotate, a blown thermal fuse will stop the heating element from engaging.
The thermal fuse is usually located on the top of the dryer’s exhaust duct and near the heating assembly. The fuse can usually be accessed by removing the back panel of the dryer. The fuse is usually narrow, about 2 inches long. The fuse can be tested with a multimeter for continuity to determine if it needs to be replaced.
Depending on your model, the dryer may have a cycling (also called operating) thermostat that monitors and directs the dryer temperature. Like the parts above, the cycling thermostat is usually accessed by removing the back panel of the dryer. The cycling thermostat can also be tested with a multimeter for continuity to determine if it needs to be replaced.
If replacing these parts fails to resolve the e64 error code, the control board may be faulty and incorrectly causing the error code. The control board is difficult to check with a multimeter and requires a trained professional. However, the board can be inspected for burning or damaged wires and replaced if defective.
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