Electrolux makes a range of great washing machines designed to last even with heavy usage. If your Electrolux washer has stopped draining, the most likely cause is a blockage somewhere within the machine. Fortunately, by following this guide, you should be able to easily resolve the issue.
Make sure to disconnect the washer from the power and turn off the water to the washer before proceeding.
This guide applies to the following models:
External Drain Hose
The first thing you should check is the exterior hose coming out of the washing machine. If the hose is bent or twisted, straighten out the hose so that water can flow through it. You can also feel the hose to see if it has become blocked. Sometimes grime can build up and cause a hose blockage.
To remove blockages from the hose:
- Disconnect the hose from the washing machine and wall. You may need to remove the rear washing machine panel to access the hose.
- Clean out the hose. Hot water; a mixture of water, vinegar, and baking soda; or a drain snake can be used to clean it.
Drain Pump Guard Filter
Some Electrolux models feature a drain pump filter. It is usually located behind a small panel at the bottom right of the machine. You should be able to open the panel with your fingers or a flathead screwdriver. Before unscrewing the filter, make sure to put a towel down. You will also need a container to collect the water that comes out.
- Open the pump guard panel.
- Pull the emergency hose out.
- Place the hose in a container and remove its cap.
- Unscrew the pump guard filter.
- Wash the filter in the sink to clean it.
- With the filter out, check the pump impeller. Rotating it should release any debris that is stuck.
- Put the pump guard filter and emergency hose back into the machine.
Top-load washing machines will not drain if there is a faulty lid switch. When you open and close the lid, you may be able to hear if the lid switch is working or not. If you can see the switch, you can test it by pushing a pencil against it to see if it allows the washer to drain. On other models, a panel on the lid will need to be unscrewed, or the top panel will need to be removed to access the switch.
- Access the lid switch by removing the necessary panels.
- Test the lid switch for continuity. The door needs to be closed to get an accurate reading.
- If there is no continuity, replace the lid switch with a new one.
- Check the lid switch wires to make sure they are connected.
Accessing the Washer
The next parts of the washer that need to be checked require opening up the washer.
Most Electrolux washers are front-loaders. On a front-load washer, most models require removal of the front panel to access the drain pump, internal hoses, and sump filter.
- Unscrew the top panel to gain access to the front panel.
- Take the detergent drawer out.
- Remove the screws holding the control console.
- Open up the washer door and remove the seal around it. Use needle-nose pliers to pull the seal up and locate the spring.
- Release the tension from the spring holding the seal in place.
- Unscrew any remaining screws on the front panel. Be careful to release the wiring harness before taking the door off.
Now you can access the internal hose, drain pump, and sump filter.
For top-load washers, you can access the drain pump, internal hoses, and sump filter from underneath the washer. These are easier to access, as on most models you just need to unscrew the bottom panel.
Clogged Internal Hose
Small objects or clothing items can sometimes clog the internal hose. Remove the appropriate panel to open up the washer and gain access to the hose. Removing the hose will likely result in a large amount of water being discharged.
- Prepare a bucket and towels.
- Disconnect the hose from the tub and the drain pump by unclamping the spring clips. On most models, you will also need to disconnect the hose from the recirculation pump and the pressure chamber.
- Remove the hose from the washer, and check for blockages.
- Clean the hose with hot water; a drain snake; or a vinegar, water, and baking soda mixture.
When accessing the internal hose and drain pump, most models will have a filter inside the top pump hose that you can remove and replace if necessary. Common items found in the sump filter include coins, bobby pins, and small clothing items.
- Disconnect the top pump hose.
- Use your fingers or pliers to remove the filter from inside the top pump hose.
- Clean out the filter, washing it with soap and water.
- If the filter has deteriorated, replace it with a new one.
The drain pump sucks water from the washer tub and pushes it down the line to the drain. A common cause for a washer not draining is that the drain pump is impeded or defective.
- Disconnect the hoses connected to the drain pump.
- If required, unscrew the drain pump.
- Unplug the electrical connector.
- Check the impeller on the pump for obstructions.
- Use a multimeter to test the pump for resistance. A reading between 150-170 indicates the pump is working correctly.
- If you find the pump to be defective, replace it with a new one.