Job Summary

• Repair, adjust, replace or install/uninstall household appliances and televisions, such as refrigerators, washers, dryers, dishwashers and ovens.

General Accountabilities

• Service and repair major household appliance and televisions.
• Disassemble appliances so that problems can be diagnosed and repairs can be made.
• Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
• Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
• Talk to customers or refer to work orders in order to establish the nature of appliance malfunctions.
• Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
• Record maintenance and repair work performed on appliances.
• Provide repair cost estimates, and recommend whether appliance repair or replacement is a better choice.
• Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.
• Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
• Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.
• Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
• Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.
• Assemble new or reconditioned appliances.
• Clean, lubricate, and touch up minor defects on newly installed or repaired appliances.
• Bill customers for repair work, and collect payment.
• * The company reserves the right to add or change duties at any time

Job Qualifications Skills

Troubleshooting

• Critical Thinking
• Operation Monitoring
• Quality Control Analysis
• Equipment Selection
• Judgment and Decision Making
• Complex Problem Solving
• Time Management