Foster Appliance is looking to add an experienced field appliance repair technician to our team for in-home/business appliance diagnosis and repair. The ideal candidate will have proven mechanical aptitude, with a firm understanding of diagnostics for today’s appliances, and be ready to hit the ground running in a company vehicle stocked with common parts. EPA Type 1 certification and sealed-system experience is preferred.

Responsibilities:

• Provide customers with an experience that gives them confidence in your knowledge and the value they’re receiving.
• Safely drive to multiple customers daily to diagnose and repair a variety of residential kitchen and laundry appliances with high levels of quality and efficiency.
• Keep company truck well-maintained & organized, and accurately manage truck parts stock for efficiency in service calls.
• Communicate the cause of issues and required repair in a way that is understood by the average person.
• Read manuals and communicate effectively with tech support providers when unfamiliar with the troubleshooting needs.
• Calculate the cost of repairs and provide customers with a quote.
• Collect payments from customers.
• Treat coworkers and customers with respect.
• Positively represent Foster Appliance.
• Performs other duties as assigned.

Job requirements:

• High school diploma or general education degree
• Valid driver’s license.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Training and/or experience repairing and diagnosing a variety of kitchen and laundry appliances.
• EPA certification (Type I) and sealed-system experience. (preferred)
• Have your own hand tools (necessary specialty tools provided).
• Successfully pass a background & drug screen.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English.
• Able to follow directions and processes for quality workmanship.
• Able to use a smartphone and laptop, including use for part ordering.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to reach outward, handle objects, stand, walk, sit and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.