Appliance Service Technician

June 18, 2024
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Who is offering the job?

The Original A&E Appliance Service and Sales Co.

Website

Where is the job located?

Macomb, Michigan

How do you apply?

Reach out to the following:
aeapplrepair@gmail.com

Appliance Service Technician

We are seeking an Appliance Repair Technician to become a part of our team!

 

Appliance Repair Technicians are responsible for the repair of major home appliances in the customer’s home. This is a mobile, on the road position. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Disposers, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers’ appliances while maintaining extremely high levels of customer service.

 

Eight to twelve service calls are dispatched each day using technology, You report daily to our office in Roseville, MI. You start your route from the shop and take your provided work vehicle home. You will be dispatched to any city in our service territory, Grosse Pointe Communities and Macomb County. We are seeking candidates living in our service area. We work Monday through Friday and every other Saturday.

 

Responsibilities:

  • Diagnose and Repair of major appliances such as refrigerators, dishwashers, dryers, stoves, etc.
  • Maintain a safe and clean work environment
  • Maintain a great service relationship with customers.
  • Track your service orders, supplies and parts
  • Relay correct, accurate and helpful information back to customers
  • Perform other duties as assigned

Qualifications:

  • 18+ Years of Age
  • Exceptional Driving Record
  • Previous Experience in Appliance Repair, Sealed System Repair, maintenance, and other related fields
  • Familiarity with machine operations and processes across all major brands
  • Your Own General Hand Tools
  • Ability to handle physical workload
  • Ability to work well in teams
  • Ability to communicate well with customers
  • Ability to prioritize and multitask

Traits Desired:

  • Self-Motivated
  • Critical Thinker
  • Ability to think through complex tasks
  • Well-groomed
  • Good customer service skills
  • Good Listening skills
  • Ability to self-manage
  • Well-organized
  • Detail Oriented
  • Confident and Compassionate
  • Willing to continue education perpetually to meet the ever changing demands of the industry.

Benefits:

  • Competitive Commissions Pay
  • Yearly Paid Vacations
  • Truck Take-Home Benefit
  • Tablet with Card Reader
  • Company Phone Numer
  • Uniforms Supplied
  • Mapping Device to guide you from call-to-call
  • Inventory Supplied
  • Employee Discount Program
  • Company Supplied Tools
  • Continuous Paid Training
  • Yearly Paid Vacations

Company Description

What makes A&E Appliance Parts and Service stand out is that we always focus on delivering exceptional customer service. We are not A&E Factory Service! We are focused specifically on appliance repairs in Macomb County. We always focus on quality and making sure customers save money by repairing appliances instead of buying new ones.

Over 70 years in the business. Our most veteran techs have been employed with us 33-40 years. Been in the same location for 70 years. We have a very low turnover rate in both our office staff and especially our service technicians. We are a retail parts store and appliance repair company.

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