We are seeking a skilled Appliance Service Repair Technician to join our team. In this role, you will be responsible for diagnosing and repairing various household appliances, ensuring customer satisfaction through high-quality service. The ideal candidate will possess a strong mechanical background, excellent customer service skills, and the ability to work independently in the field.

Responsibilities:

• Diagnose and repair appliances including refrigerators, washers, dryers, and other household equipment.
• Read and interpret schematics to troubleshoot electrical and mechanical issues effectively.
• Utilize your mechanical knowledge to perform repairs and maintenance on appliances in a timely manner.
• Provide exceptional customer service by communicating clearly with clients about repair processes and timelines.
• Operate a box truck for transporting tools and equipment to job sites as needed.
• Maintain accurate records of service calls, repairs performed, and parts used.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Stay updated on industry trends and new appliance technologies to enhance repair techniques.
• Heavy lifting on the job is sometimes required.

Requirements:

• Proven experience in appliance repair or as a service technician is a must.
• Strong mechanical knowledge with the ability to troubleshoot various appliances effectively.
• Familiarity with refrigeration systems is a plus.
• Previous field service experience is highly desirable.
• Excellent customer service skills with the ability to communicate effectively with clients.
• Experience in HVAC systems is beneficial but not mandatory.
• Ability to operate a box truck safely while adhering to all traffic regulations.
• Basic assembly skills for putting together new appliances or equipment as needed.
• Electrical experience is an asset for diagnosing complex issues within appliances. Join our dedicated team of
• professionals committed to delivering top-notch appliance repair services while ensuring customer satisfaction at every step!

Job Type: Full-time

Benefits:

Company truck
Employee discount
Fuel card
Health insurance
Paid time off

Work Location: Hybrid remote in Oconomowoc, WI 53066