Testing a fault igniter on your range or oven

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A faulty igniter can cause a poor air to fuel mixture and create a gas smell while running the oven. The igniter itself should draw more than three amps, glow red and create ignition within 60 seconds or less. The oven burner itself should have an even flame on either side. The flame itself should have minimal orange tipping. This … Read More

Making sure your burner caps & flame is correct on your gas range or oven

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Inspect that the surface burners and caps are installed correctly onto the cooktop. Correctly installed surface burners and caps should have a uniform flame with minimal orange tipping. If the cap and surface burner is not installed correctly, the flame will not be uniform and have excessive orange tipping. This can also create a poor air-to-fuel mixture and result in … Read More

How to properly clean your glass cooktop on your range or oven

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When servicing a cooktop with a customer complaint of discoloration, it’s important to understand that it’s extremely rare that the glass and the cooktop will ever discolor. The discoloration is almost always caused by wear and tear from pots and pans or spillage from food. Advise the customer to follow the cleaning instructions for their cooktop. In the instance that … Read More

Appliance Cooking Tips: How to Make a Roasted Eggplant Sandwich in Your Samsung Oven

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samsung appliances

Summer has arrived and with it comes the celebrated backyard BBQ. Although hot dogs and hamburgers are the norm at an outdoor shindig, as a host, you can’t forget to provide a vegetarian alternative for your non-meat eating friends. Keeping it simple does not have to mean a boring salad, instead put your Samsung range appliances to good use and … Read More